Today, for the first time ever, four generations are working side-by-side in the American workplace. Organizations are feeling the pain of generation gaps as they struggle to manage productivity and morale, while maintaining high standards of quality and service in a challenging economy. As leaders and managers in our organizations, we are pivotal in framing the solutions for the issues created by this new American workforce. Learn to identify generational behaviors that help and hinder an organization. Explore what team work looks like for a new generation of workers. Examine the best communication methods across the generation. Finally, learn how to bridge the gap through multi-generational success stories. Let Rita help your managers stop the madness and effectively maneuver the issues in the multi-generational workplace.
About Rita Perea
As a speaker and author, Rita has 25 years of experience speaking to trade associations, businesses and consumers. She's a member of the Garden Communicators Association, a certified Work-Life Balance Specialist, Executive Coach and Master Gardener.