STEP 1. Create a New Ticket If you have placed an order and can log in, you can always open a ticket yourself by navigating to the Support link in the website’s footer area. If you are correctly logged in, you will see the screen pictured below. If you are not logged in please see the “How ... » Learn More about Opening a Support Ticket
Ticket Center Help
Logging In To the Support Ticket Center
If you are not logged in and you open the support link, you may see a screen that looks like the picture below. Please log in as normal with the email you used at purchase and either the default password that was provided during setup (in your inbox or spam folder) or the new password you ... » Learn More about Logging In To the Support Ticket Center
Logging Out Of The Support Center
If for any reason you need to log out of the support center system, please look in the upper right of your screen for 3 white dots and click them to reveal a dropdown menu with the logout link (both pictured below) ... » Learn More about Logging Out Of The Support Center
Exiting Support – Without Logging Out
To exit the support window and go back to your courses, click the icon in the upper right by your name that looks like a box with an arrow in it as pictured below. Here is a closeup of the exit icon. ... » Learn More about Exiting Support – Without Logging Out
Escape The Support Center – Returning Home
Returning back home is easy. Once you are logged out of the support center, there are 2 links to either take you home to the course website homepage or to your my account page pictured below. ... » Learn More about Escape The Support Center – Returning Home