If you need to add website links to your profile, the first thing you will need to do is log in to your account. If you are not yet logged in and need help logging in, please read our FAQ guide here on how to log in. You will need to have your PDF handout file on hand in order to add it to your ... » Learn More about How to add a PDF Handout file to your profile
General FAQ
How to add a social media link to your profile
If you need to add social media links to your profile, the first thing you will need to do is log in to your account. If you are not yet logged in and need help logging in, please read our FAQ guide here on how to log in. You will need to have the link to your social media page on hand in order ... » Learn More about How to add a social media link to your profile
How to add a video link to your profile
If you would like to add a video link to your profile, you will need to log in and access your account. If you have not yet logged in and need assistance with doing so, please read our FAQ guide here on how to log in. You will need to have the link to your video on hand, whether it is a Youtube, ... » Learn More about How to add a video link to your profile
How to upload a cover photo
If you need help adding or changing a cover photo on your profile, first you will need to be logged in. If you have not yet logged into your account, and are in need of assistance to do so, please read our guide here on how to log into your account. To upload your own photo, please note that ... » Learn More about How to upload a cover photo
How to upload a profile photo
If you are already logged in and need help with changing your profile picture for your speaker profile, you can do so by clicking on "Member Login" in the top menu. If you are not yet logged in and need help with logging in, please read our FAQ here on how to log in. Once you have clicked on ... » Learn More about How to upload a profile photo
Opening a Support Ticket
STEP 1. Create a New Ticket If you have placed an order and can log in, you can always open a ticket yourself by navigating to the Support link in the website’s footer area. If you are correctly logged in, you will see the screen pictured below. If you are not logged in please see the “How ... » Learn More about Opening a Support Ticket
Logging In To the Support Ticket Center
If you are not logged in and you open the support link, you may see a screen that looks like the picture below. Please log in as normal with the email you used at purchase and either the default password that was provided during setup (in your inbox or spam folder) or the new password you ... » Learn More about Logging In To the Support Ticket Center
Logging Out Of The Support Center
If for any reason you need to log out of the support center system, please look in the upper right of your screen for 3 white dots and click them to reveal a dropdown menu with the logout link (both pictured below) ... » Learn More about Logging Out Of The Support Center
Exiting Support – Without Logging Out
To exit the support window and go back to your courses, click the icon in the upper right by your name that looks like a box with an arrow in it as pictured below. Here is a closeup of the exit icon. ... » Learn More about Exiting Support – Without Logging Out
Escape The Support Center – Returning Home
Returning back home is easy. Once you are logged out of the support center, there are 2 links to either take you home to the course website homepage or to your my account page pictured below. ... » Learn More about Escape The Support Center – Returning Home